This policy explains what data CraftSMP may process for the website, account system, server operation and moderation.
We may store email addresses, usernames, password hashes, profile details, Minecraft names, Discord names, IP addresses, user agents, timestamps, security logs, ticket content and moderation evidence. Passwords are never stored in plain text.
Data is used for account security, login codes, email verification, support, ticket handling, moderation, abuse prevention, technical troubleshooting and community management.
IP addresses may be logged when visiting the website, logging in, opening tickets or joining connected server services. These logs help detect spam, attacks, multi-accounting, ban evasion and rule violations.
Voicechat data or clips may be processed for moderation and evidence purposes only where necessary for a specific case and legally permitted. Access should remain limited to authorized staff.
Data is kept only as long as needed for operation, safety, support, moderation or legitimate evidence purposes. You may contact support to request a review or deletion where no valid retention reason applies.
